Register with imjudi in a Few Steps
Getting your imjudi account set up takes just a few minutes — enter your details, verify your identity, and your wallet is ready to go.
Getting Help With Your imjudi Account
If you hit a snag during registration — a form error, an OTP that did not arrive, or a document upload question — our account support team can step in straight away. We keep help accessible from the same screen you are registering on, so you never have to open a separate tab or hunt for a contact page. Reach us through live chat, email, or the in-app message thread inside your account portal.
Live Chat
Accessible directly from the registration page and account portal. Type your question and an account support agent picks it up — no ticket number needed to start.
Email Support
For document queries or account verification questions that need a written trail, email support is available. Response times depend on queue volume, but we reply with a reference number.
In-App Message Thread
Once your account is active, the message thread inside your account portal keeps a record of every support exchange — useful if you need to follow up on an identity check.
What to Expect When You Register
When you open your account, we ask for a valid email address, a mobile number, and a password you choose yourself. After that, a one-time PIN (OTP) is sent to your mobile to confirm the number is yours — enter it on the verification screen and your account is active. From there, your account wallet
sits at the top of every page, so checking your balance or heading to the lobby takes one tap. Identity verification may be required before your first withdrawal; we walk you through the document upload inside your account settings. If anything stalls, our support team is reachable via live chat directly from the account portal.
Players in Kuching and Kota Kinabalu access the same account portal with no regional differences in the registration flow.
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OTP Verification A one-time PIN sent to your registered mobile confirms your number instantly — no email loop, no waiting for a separate confirmation link to arrive.
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Account Wallet Ready Once verified, your account wallet is visible at the top of every page. Fund it via Touch 'n Go eWallet, Boost, or GrabPay and your balance updates quickly.
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Identity Check Before Withdrawal We ask you to upload a valid ID before processing your first withdrawal. The document upload is inside account settings and takes under two minutes to submit.
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Live Chat From Your Account If the registration form throws an error or you need a hand mid-way, live chat is accessible directly from the account portal without leaving the page.
Account
When you open your account, we ask for a valid email address, a mobile number, and a password you choose yourself. After that, a one-time PIN (OTP) is sent to your mobile to confirm the number is yours — enter it on the verification screen and your account is active. From there, your account wallet sits at the top of every page, so checking your balance or heading to the lobby takes one tap. Identity verification may be required before your first withdrawal; we walk you through the document upload inside your account settings. If anything stalls, our support team is reachable via live chat directly from the account portal.
Browse The LobbyYour details are encrypted for secure account access.
Local Payment Options After You Register
Once your account is active, adding funds works through the payment rails Malaysians already use daily. Open your Touch 'n Go eWallet, Boost, or GrabPay app, scan or enter the account number shown in the deposit screen, confirm with your PIN, and the balance appears in your imjudi wallet. DuitNow transfers and FPX online banking through Maybank2u or CIMB Clicks are also available for those who prefer direct bank transfers. All payment options shown on your deposit page reflect what is currently active for your account region, and eligibility depends on local law.
How We Protect Your Account at imjudi
Your account data and payment details are handled with care throughout the registration process. We use SSL encryption on every page of the sign-up flow, so the information you enter — email, mobile number, identity documents — is transmitted securely. Identity verification is a required step before withdrawals are processed, which protects your account from unauthorised payout requests. Access to imjudi is available where local law permits, and we ask all prospective account holders to confirm they are registering in a permitted region before completing sign-up.
SSL Encryption
Every page in the registration flow is SSL-encrypted. Your email, mobile number and uploaded identity documents travel over a secure connection from your device to our servers.
Identity Verification
We verify your identity before processing the first withdrawal from your account. This step protects your balance from unauthorised access and keeps the account yours alone.
Regional Access Control
Account registration is available where local law permits. We ask you to confirm your region at sign-up so your account is set up correctly from the start.
Data Protection
We do not pass your personal details to third parties outside of payment processing and identity checks. Your account data is used only for operating and securing your account.
Questions About Registering at imjudi
Here are the things we get asked most often about opening and accessing an account. If your question is not here, live chat from the registration page is the quickest route to a direct answer.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.