What Data We Collect and Why We Hold It
We collect the information you provide when you register — your name, email address, contact number and account wallet details — and we record transactional data each time a deposit or withdrawal moves through your account. If you top up via Touch 'n Go eWallet, Boost
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or GrabPay, we log the transaction reference and amount; we do not store your e-wallet PIN or full payment credentials on our servers. We also gather device and session data — browser type, IP address, and pages visited — to protect your account from unauthorised access
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and to keep the platform running smoothly across mobile and desktop. Data is processed only for account management, fraud prevention, and improving the service you receive. We do not sell, rent or share your personal data with advertisers. Where we work with third-party service providers —
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payment processors, identity verification tools — those parties handle data under confidentiality agreements and are not permitted to use it for their own purposes. Access to your account and the services described here depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.