Policy Wording That Adapts to Local Law
Our terms of use set out how your imjudi account works, and the wording around eligibility is kept deliberately open because it depends on local law and is only available where that law permits. When you top up through Touch 'n Go eWallet, Boost or GrabPay,
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the transaction reference sits in your account history, and our terms describe how long we keep that record and who inside our support team can view it on request. We don't rewrite our policy every week, but when a clause changes — say, around how a
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GrabPay or Boost transfer is logged for verification — we flag it directly on your account so you're not caught off guard. Cookies on the site mainly keep your session active and your wallet balance in sync across devices; the terms spell out what's essential versus
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what's optional, and you can ask us to walk through the difference any time. Nothing in our policy promises a payout outcome or a fixed processing time — if a clause ever reads that way, treat it as the exception and raise it with us. For
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anything touching your personal data — your name, linked e-wallet details, login history — we hold it only as long as the policy requires for verification and dispute handling, then it's scheduled for removal. If you want the plain version of any clause explained before you
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commit, support will talk you through it rather than point you back to a wall of text.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.